To enable candidates to develop teams and individuals to enhance their performance at work, whilst structuring their work to meet team and organisational objectives.

The manager’s role in identifying team and individual development; support for learning; assessing against agreed objectives; continually improving development activities, policies and practices within the role of a tactical manager.

Understanding of the principles of work allocation and the ongoing monitoring of plans to achieve objectives.

Candidates should be fully conversant with the content of Unit CM36

Candidates should already be capable of fulfilling the Assessment Criteria for Unit CM36. The candidate should know and understand how to:

1. Explain the importance of equal opportunities in human resource management and identify some practical policies and procedures which encourage and monitor understanding and adherence.
2. 1. Draw up a plan which will meet the development requirements of a given individual, and which takes into account the support and guidance which may be needed, as well as the resources required.
   2. Construct a plan to assess progress against these development objectives and develop a means of feeding back to the individual.
3. Develop a work plan for either an individual or a team which is both consistent with and shows links to organisational objectives and policies.
4. Devise a system which encourages team members to become involved in work allocation and in monitoring and evaluating their own and the team’s work.
5. Identify and illustrate a method of minimising the impact on cost and time of changes to work allocation.

1. Importance of human resource development to organisational effectiveness; team objectives and organisational values related to development; equal opportunities and development; resources available for development; procedures for presenting development needs, assessment results and proposed improvements to the development process.
2. Organisational policies, values, objectives and constraints, and the team objectives which relate to work allocation; identifying relevant people involved in negotiation for resources.

Communication

3. Showing personal commitment to development; presenting development needs and plans positively and effectively.
4. Defining and communicating responsibilities regarding work allocation; presenting work plans; communicating the standards by which work will be assessed.

Information handling

5. Importance of confidentiality; collecting and validating information needed to identify development needs; importance of development records; collecting and validating the information needed to assess the effectiveness of development activities.

Involvement and motivation

6. Importance of providing opportunities to identify development needs and encouraging team members to identify them; processes for agreeing development plans; encouraging involvement in assessing the effectiveness of development activities and providing feedback.
7. Importance of involving team members in work allocation; encouraging their
   contributions and gaining commitment to objectives and work plans.