Throughout tutors will ensure that participants receive personal support to resolve any difficulties they may encounter, and we will encourage them to provide honest and open exchanges about their needs, feelings and views.

For blended learning programmes we recommend each course nominates a participant as course champion (or chair person) i.e. someone who can assist the tutor in the general administration of workshops and mentor participants.

Tutor support will be provided to give feedback on work based assignments, project and project presentations, and the use of the system’s PDP’s and CPD records. In addition tutors will monitor participant’s use of the HRD Online system and provide email, as required

Assessment forms for blended learning options covering, for example, course content, tutor effectiveness, learning styles and methods and course administration etc, will be provided to each participant so that views can be recorded in private. It is the client’s decision on whether this form should be used and if so whether daily, periodic or as an end of course feature.

Course tutors, client sponsors and line managers can all gain access to participant’s HRD Online training records to assess Training Needs, current ebriefing registrations, Training Results, PDP’s, and CPD records, and thereby follow up on workshops and elearning to support participant’s best endeavours in putting into practice all that has been learnt.

The centre programme leader will engage in periodic communications with participants, and the programme sponsor and course champion to determine whether the programme is realising corporate and/or individual objectives.