Many aspects of work are best explained in the workplace and some aspects can only be trained in the workplace. Many managers, supervisors, team leaders and specialists are thrown into the task of helping others to learn a job with little guidance on how to do it effectively. This workshop is aimed at helping workplace trainers approach this key area with confidence.

Managers, supervisors, team leaders and other specialists whose job involves delivering one-to-one and small group training in addition to their line or specialist functions

By the end of the module, participants will be able to:

• identify when it is appropriate to use on-the-job training
  
• use a structured approach to plan and carry out a training session
  
• select and use suitable material, learning and performance aids
  
• apply basic feedback, assessment and evaluation techniques during and after the session to check understanding and to determine results achieved

DAY 1: Introduction - why train and develop staff on-the-job?

Six-stage training model

Stage 1: Analyse the gap in performance

• differentiating between training and non-training needs
  
• using task lists
  
• relating to NVQs

Stage 2: Target the training

• preparing clear objectives

Stage 3: Plan the development strategy

• consider your trainees
  
• understand how people learn
  
• the use of learning styles
  
• involve your trainees in the plan

Stage 4: Select/develop learning methods

• different approaches to on-the-job training
  
• workplace performance aids
  
• structuring training sessions
  
• preparing trainer notes

Stage 5: Implementing the training

• checklist of delivery skills
  
• listening, questioning and responding
  
• maintaining interest
  
• developing confidence to deliver training.