The key to unlocking an organisation's potential to achieve maximum performance and efficiency is its people. Effective recruitment and selection is the first vital step in building a winning team. This 3-day practical course concentrates on preparing for and conducting interviews, whilst covering the other crucial areas necessary for effective and efficient recruitment and selection.

Line managers and personnel and development professionals new to recruitment and selection or those who would appreciate an update of their knowledge and skills

By the end of the module, participants will be able to:

• describe the recruitment and selection process
  
• plan and undertake effective one-to-one interviews
  
• describe the importance of using a range of selection tools
  
• explain the external context of recruitment and selection
  
• compile an appropriate person specification
  
• arrive at soundly-based selection decisions combining information from a variety of sources and ensuring the support of all interested parties
  
• identify the characteristics of effective advertisements
  
• identify priority action for themselves and their organisation

DAY 1

1. Recruitment and selection process

• key elements of an effective recruitment and selection process

2. Competency-based approach

• alternative approaches
  
• compiling a person specification
  
• formulating questions

3. Effective advertising

• the characteristics of effective advertisements
  
• equal opportunity issues

4. Equal opportunities

• diversity and best practice
  
• major legal issues in recruitment and selection

DAY 2

1. Introduction to selection approaches

• assessment centres
  
• tests and other selection tools

2. Dealing with subjectivity

• being aware of your own subjectivity
  
• arriving at soundly-based selection decisions with the support of all parties
  
• influencing the selection decision

3. Interviewing skills

• questioning techniques for gathering information accurately
  
• how to create the right atmosphere for an interview
  
• role-playing a selection interview for each participant, with a feedback and analysis session following each interview.