When training misses the mark more often than not the fault lies right at the begining – in the correct training needs analysis. This programme is designed to enable participants to identify training needs at an organisational, group and individual level, in a way that supports the corporate strategy and takes into account current and future needs, and human and cultural factors.

This course is suitable for those responsible for the identification of training needs on an on-going basis at organisational, group and individual levels within their own organisation

By the end of the module, participants will be able to:

• describe a wide range of methods for identiying and analysing training and learning needs at organisational, functional and individual levels
• appreciate the contribution of a range of sources of information, such as business plans, reports and accounts, and mission statements when identifying learning needs
• take account of the different needs of the stakeholders in the process
• identify the factors to take into account when analysing and reporting on information gathered on potential training and learning needs

DAY 1

1. Overview of identification and analysis of training needs (IATN) process

• IATN – what? who? why?
• gaps in performance
• introduction to various approaches

2. Organisational issues

• environmental appraisal
  
• current initiatives eg IiP, N/SVQs
  
• business strategy and training needs
  
• role of questionnaires and surveys
  
• implications of structural changes
  
• SWOT and PESTLE analysis
  
• cultural and diversity issues

3. Analysis of data gathered

• techniques
  
• low- and high-tech options.

DAY 2

1. Succession planning

• manpower planning through succession planning
• audits of personal data

2. Occupational and group issues

• job training analysis and task analysis
• systems, processes, procedures
  
• criteria checklists
  
• interviewing and fact-finding
  
• changing patterns of work
  
• occupational professional development (competencies and standards)
  
• discussion and focus groups